Games at Va-Bank.com can be played by all levels of players due to our intuitive interface and great customer support system - where you can ask us questions at any time! Still, please take a minute to read this guide.
What is "Va-Bank" Online Casino?
What is the policy at "Va-Bank" Online casino?
How do I register at "Va-Bank" Online Casino?
What bonuses can the Casino players be awarded?
How do I transfer funds to my gaming account?
How do I cash out my winnings?
What is "Va-Bank" Online Casino?
"Va-Bank" Online Casino is a well-known virtual casino originating from Russia. Here you can play both for free and for real cash.
Especially for you from now on:
- High speed downloads and convenient funds transfer system;
- Generous Bonuses and Jackpots;
- Great variety of games: Roulette, Baccarat, Blackjack, Poker and slot-machines to suit all tastes;
- Multiplayer mode;
- Honesty control based on MD5-хing;
- Quick and valid Customer Support;
- Fair and loyal policy on lost funds charge back-
and lots of other nice surprises everyday!
Company address:
Site owned and run by
GGS NET LTD
Aristodimou Pilavaki, 4, 3032, Limassol, Cyprus
Address 2: Gladstonos 120, Foloune House, Flat/Office D1, Limassol, Cyprus.
And licensed via the fully owned entity
GGS Ltd.
201 Rogers Office Building
Edwin Wallace Rey Drive
George Hill
Anguilla
What is the policy at "Va-Bank" Online Casino?
Actual text on Casino gaming rules can be read within the section "Agreement".
How do I register at "Va-Bank" Online Casino?
Before playing at "Va-Bank" Online Casino you need to go through a quick and simple registration process.
In order to register click "Play now", and select the registration type:
- Real cash mode requires full data registration. Free demo mode and real cash modes are available;
- Chip game mode - demonstration mode with virtual account. Requires quick registration with the entry of an e-mail address and password. You can start the game right after the registration process. In order to switch to the Real Cash mode you need to complete the full profile data.
Dear players! In order that we can contact you regarding financial matters, transfer troubleshooting, bonus credits, etc. - we highly recommend that you enter a valid e-mail address and phone number.
If you do not ensure that you enter the correct email address there is a chance that you may have your account details sent to another persons email. This could lead to your account being hacked with the help of "forgot your password" function.
Initially you play in the virtual chip mode and try our games for free. Once you pass our registration process, your account balance will be 0. Game modes are switched by clicking a gold coin (or chip) on the bottom bar. Note: By entering the cash-desk you automatically switch to Real Cash mode! Please, disable it if you are not willing to play for real money.
What bonuses can the Casino players be awarded?
In order to read our bonus policy click Section"Bonuses".
How do I transfer funds to my gaming account?
You can transfer funds to your personal gaming account at Va-Bank Online Casino by clicking "Cash-desk" on the bottom bar.
Select "Deposit" in the cash-desk menu and choose the payment method.
Read detailed guide on how to transfer funds to the gaming account.
How do I cash out my winning?
NOTE: Until requested money has been cashed out, you reserve the right to use it for betting. Once you request cash-out and continue the game, you must make sure that the minimum amount remains in your account (the required sum in your account should contain the required amount plus a minimum sum ). The Casino will decline your cash out request if the minimum amount is not enough.
You can request a cash out at "Cash-desk" Section on the bottom bar. Select "Payouts" from the cash-desk menu and choose the payment method:
1. Via "Webmoney" payment system (www.webmoney.ru).
Indicate your e-Wallet number starting with "Z" or "R" and the requested amount.
2. Via "Yandex.Money" system (money.yandex.ru).
Indicate your eWallet number starting with "Z" or "R"and the requested amount.
3. Via "Moneta.ru" system.
Indicate your Moneta.ru account number and requested amount.
Attention! When making a cash-out request a few points should be considered:
- If funds were transferred via WebMoney, Yandex.Money, Moneta.ru the payouts are managed via the same systems the deposit was made with;
- If the requested amount exceeds 500, the player identification procedure is required;
- Via Yandex.Money and Moneta.Ру no more than 1,000 per day can be cashed out. WebMoney - allows no more than 2,000 limit;
- When requesting a cash-out make sure there are no un-played bonuses left on your gaming account;
- If the total bet is less than three times the first deposit, administrators reserve the right for 10% bank transfer comission;
- You cannot request a sum less than the established limitations. Minimum sum for cash-out is 5;
- Casino reserves the right to decline cash-out request in the case of fraudulent behaviour being proved. In this case the account is banned and all deposits are reverted;
- Contact our Finance manager to discuss alternative ways of gaining a cash-out;
- All payouts are processed on working days 10am to 6pm (GMT+3, Moscow Time).
How do I contact Customer Support?
We are available 24 hours per day, 7 days a week. So you can contact us at any moment!
Get support by phone:
+44 208 123 5605 (International).
Our e-mail:
- Casino administrator: support@va-bank.com
- Finance Manager: pitboss@va-bank.com
- Claims and Appeals: abuse@va-bank.com
- VIP-players service: vip@va-bank.com
You can also contact the administrator for a private chat. To chat with the administrator press the button located at the top right of the lobby. Feel free to ask questions since all the information you provide is strictly confidential and will not be disclosed to third parties.
Honesty control
Honesty control is a mechanism that makes sure the Casino in no case manipulates the end results depending on the bets made by the player. All the results are in no way programmed or changeable in any manner.
Our casino uses the Md5-signature method. Md5 algorythm assigns a unique order of symbols (Md5 signature) to the text. So two different texts are assigned different signatures. If at least one character has been altered in the text, its signature totally changes.
The information on the game results is converted into a Md5 signature which can be copied and pasted to the Notepad document by clicking "Copy" on the Honesty control panel. Once the round (or game series) is over you'll see an unencrypted line with the numbers coming up on the roulette or card numbers and its identification appearance (Md5-signature), displayed before the game start. This signature must be identical with the sequence of numbers you've copied at the game start. This acts as evidence that the game results are in no way programmed or affected by the bets in any manner.
Results are checked and signatures are updated either after one round or game series.
Va-Bank Online Casino © 2001-2011